FY2021 Material Issues Targets and Results

Identify CO2 emissions from new vehicles based on new business plan, and reflect in product plans for next fiscal year measures that will erase gaps between targets and identified results:

CO2 emissions Down 14% (result)

Identify ratio of electrified vehicles sales based on new business plan, and reflect in product plans for next fiscal year measures that will erase gaps between targets and identified results:

electrified vehicles sales ratio 7% (result)

Reduction measures implemented:

Installed a solar power system, upgraded to energy-saving equipment Established a system for promoting CO2 reduction activities and set targets for each site and fiscal year

Result of establishing a roadmap and implementing reduction measures:

CO2 emissions Down 31% (result)

Promote disaster countermeasures, such as electricity supply systems that use electrified vehicles. Specifically, introduced various measures, including the DENDO DRIVE STATION/HOUSE, DENDO Community Support Program and V2X demonstration project

Finished assessing products to adopt plastic materials not derived from oil. Achieved fiscal 2021 target in line with roadmap.

Plants in Japan: Achieved zero direct landfill waste (less than 0.5%)

Overseas plants: Have begun managed operations of data on waste using an environmental performance management system

Installed equipment for verification testing of BESS^*1 at the Okazaki Plant, conducted a VPP^*2 verification test, verified the benefits of a cut in peak electricity consumption and established an effective operation method

Properly manage hazardous substances:

We are obtaining information on GADSL^*3 regulated substances, upgrading our management system, and switching parts and making design changes in accordance with the ELV directive.

Completed facility for processing sewage and domestic waste water at the Mizushima Plant

Commenced operation of a wastewater recycling plant at Mitsubishi Motors (Thailand) Co., Ltd. (MMTh)

Nurture and protect indigenous species at business sites in Japan:

At the Kyoto Plant, continued to manage a biotope^*4 and cultivated rare aquatic plants

At Kyoto Plant-Shiga, engaged in wetland conservation and cultivation of rare white egret flower

Conduct tree-planting and cultivation activities in Japan and overseas:

Planted and cultivated trees at Pajero Forest (Yamanashi Prefecture)

Conducted an afforestation project in Thailand"

Increased introduction of advanced safety technologies

Ratio of defects identified within 3 months in service of new vehicle sale: Achieved reduction target

Achieved Sales Satisfaction Index (SSI) target (top three ranking in industry surveys) in three of five ASEAN5 countries^*5

Achieved Customer Satisfaction Index (CSI) target (top three ranking in industry surveys) in two of five ASEAN5 countries^*5

Continuous creation of local employment:

Created local employment for 12,000 people in Thailand, Indonesia, the Philippines and Vietnam (including non-full-time employees)

Support for the development of personnel responsible for the development of the local economy:

<Representative examples of training> Sales and service training for dealer staff, business-level-enhancement seminars for local employees,"manufacturing training" to enhance technical skills

Continuous implementation of capital investment that supports the growth of the local economy:

<Principal investment plans> Established a new paint plant in Thailand, considered a new plant in Vietnam

By continuing with local production, support advances in the local manufacturing industry:

Established at a new paint plant in Thailand; in Thailand, Indonesia, the Philippines and Vietnam, provided scholarships to vocational training schools and technical universities, provided training vehicles, and conducted online courses

Supporting growth of the local economy through the acquisition of foreign currency by means of export:

<Number of vehicles exported> Exported 319,000 vehicles from Thailand and 42,000 from Indonesia

Leverage our technologies and services to help resolve local social issues:

• Started joint study of Kei-car segment commercial BEV in Thailand and Indonesia with logistics companies and state-owned postal service
• Began environmental contribution project to install rooftop solar power systems at hospitals in Thailand
• Installed DENDO DRIVE HOUSE, a vehicle-to-home (V2H) system that stores electricity generated by solar panels in electrified vehicles, at the headquarters of a sales distributor in Indonesia
• In Indonesia, donated three "Outlander PHEV" vehicles to support COVID-19 vaccine transportation

Creating a remote work environment that further enhances productivity

Paid leave taken (administrative and engineering staff^*6, manufacturing workers^*7, medical workers^*8): 17.8 days/year

Measures based on our action plan to promote women's advancement

Conduct questionnaire survey on personal awareness/workplace climate Initiatives to promote the use of childcare leave

Ongoing promotion of employment of people with disabilities

Percentage of employees with disabilities 2.44% (As of March 2022)

Conduct online training through interactive communication using conference tools to make the training more effective

In the second half, conducted face-to-face training (with thorough infection control measures in place)

Conduct training on a trial basis with a view to a companywide rollout

Planned and conducted selective training for managers

Introduced a cross-mentoring system for new employees in addition to the existing mentoring system, with the aims of revitalizing communication in the remote work environment and helping employees gain traction early on in the workplace and making them more competitive.

Ongoing measures for the creation of safe workplaces: Overall accident rate^*9 0.20 (result)

Ongoing promotion of employees' physical and mental health: New mental patient incidence rate^*10 0.62% (result)

Support for supplier CSR evaluations by third-party organization:

Explained the purpose of CSR evaluations to business partners, and conducted such evaluations at 70% of business partners (based on purchase amounts)

Increase the number of disaster cooperation agreements concluded

Target: 150
Actual: 190

Promote activities in the "STEP" field

Target: Continue conducting activities in response to the "new normal"

Actual: Considered moving activities online and conducted activities

Meet twice during the year, report the status and evaluation of internal control to the Executive Officer, President & CEO :

Meetings convened in April and November

Enact thorough effective internal control to prevent serious incidents :

Serious incidents None occurred